Agent Newsletter October 2018

Jokes of the Day

Boy-laughingLost Bible
The devout cowboy lost his favorite Bible while he was mending fences out on the range.
Three weeks later a cow walked up carrying the Bible in it’s mouth. The cowboy couldn’t believe his eyes.
He took the book out of the cow’s mouth, raised his eyes heavenward and exclaimed, “It’s a miracle!”
“Not really,” said the cow.
“Your name was written inside the cover.”

Super Man
We took the kids to one of those restaurants where the walls are plastered with movie memorabilia. I went off to see the hostess about reserving a table. When I returned, I found my 10-year-old granddaughter Kaitlyn staring at a poster of Superman standing in a phone booth.
Kaitlyn looked puzzled. “She doesn’t know who Superman is?” I whispered to Jenny.
“Worse,” Jenny replied. “She doesn’t know what a phone booth is.”

Funny Book Titles
~ “Come on In! by Doris Open
~ “The German Bank Robbery” by Hans Zupp
~ “I Hate the Sun” by Gladys Knight
~ “Prison Security” by Barb Dweyer
~ “Irish First Aid” by R. U. O’Kaye
~ “I Didn’t Do It!” by Ivan Alibi
~ “I Hit the Wall” by Isadore There
~ “The Bruce Lee Story” by Marsha Larts
~ “Rapunzel Rapunzel” by Harris Long

Typewriter
They had been up in the attic together doing some cleaning. The kids uncovered an old manual typewriter and asked her, “Hey Mom…what’s this?”
“Oh…that’s an old typewriter,” she answered, thinking that would satisfy their curiosity.
“Well what does it do?” they asked.
“I’ll show you,” she said and returned with a blank piece of paper. She rolled the paper
into the typewriter and beganstriking the keys, leaving black letters of print on the page.
“WOW!” they exclaimed, “that’s really cool…but how does it work like that? Where do
you plug it in?”
“There is no plug,” she answered. “It doesn’t need a plug.”
“Then where do you put the batteries?” they persisted.
“It doesn’t need batteries either.” she continued.
“Wow! This is so cool!” they exclaimed. “Someone should have invented this a long time ago!”


Fred McGuire

Need to report a claim? Call someone you know.

If you have a claim, question or concern, call me on my cell phone for easy response.
Fred McGuire (320) 333-5383


We have lost some good ones

By Fred McGuire
InspirationA handful of insurance agents I knew, some friends and my only sister-in-law passed away this year. These were special people that left a legacy behind as they moved on to the next life.
As I sat in a church just last weekend for the latest funeral, I was reminded that attending that day was good for me. It caused me to reflect on what is really important in my life.
At times like these my thoughts go to things like:

  • Life is not:
    • About how much “fun” we can squeeze into our weekends.
    • About how much money, prestige and power we can accumulate in our lives.
    • About putting my hobbies/interests above the needs of others.
  • Life is:
    • About how have we helped others in their life’s journey.
    • About taking time to interact and listen to friends, neighbors and co-workers.
  • What do I want people to say about me at my funeral?
    • Does my daily activity reflect these desires? If not, what am I willing to change?

How might you answer some of these questions for yourself?
If you struggle in your head around these issues, go to a funeral, it will bring the perspective we all need.


Water Damage in Minneapolis, MN

A Wild Summer

This summer was fun for many but included some pretty significant rainfall amounts in several places. Mid-June through mid-July was “all hands on deck” with no days off till everyone was served.
Thanks to the crew for working very hard to help people in need. Your commitment has been noticed by many.


ce-classes-header

CE Classes

As you might have noticed on our website, there are no CE classes scheduled for the remainder of 2018. Expect some new options in the coming year.


A Word from Our Customers

A word from our customers - SVMPS NewsletterThe following are quotes from our recent customers:

  • “They listen to you, are friendly, quick, and are super knowledgeable.”  J.P.
  • “I appreciate the quick response and service when I called due to water/flooding in my mother’s basement.  I would definitely recommend your service to others and will use your company again in the future for cleaning/restoration services in the future.” R.M.
  • “They were great! Speedy and great to work with! Easy to deal with and so accommodating!” N.G.

Movie to Watch

NeighborWon’t You Be My Neighbor?
The documentary paints a portrait of a man whom we think we know, as it takes us beyond the zip-up cardigans and the Neighborhood of Make-Believe, and into the heart of the remarkable man who continues to enrich American homes with lessons about love and humanity.
For over thirty years, Fred Rogers, an unassuming minister, puppeteer, writer and producer was beamed daily into homes across America in his beloved television program, Mister Rogers’ Neighborhood. From Academy Award®-winning filmmaker Morgan Neville (20 Feet from Stardom), Won’t You Be My Neighbor? takes an intimate look at Fred Rogers, a creative genius who inspired generations of children with compassion and limitless imagination.
     The first 3 people to email me Fred McGuire will get a free copy of this DVD.  Do it now!


Agent Newsletter June 2018

Jokes of the Day

Miracle Cure?

Boy-laughingDoctor Bloomfield, who was known for extraordinary treatment of arthritis, had a waiting room full of people when a little old lady, almost bent over in half, shuffled in slowly, leaning on her cane. When her turn came, she went into the doctor’s office and, amazingly, emerged within 5 minutes walking completely erect with her head held high.

A woman in the waiting room who had seen all this rushed up to the little old lady and said, “It’s a miracle! You walked in bent in half and now you’re walking erect. What did that doctor do?”

“Gave me a longer cane.”

Getting Out of Jury Duty

Judge: Is there any reason you could not serve as a juror in this case?

Juror: I don’t want to be away from my job that long.

Judge: Can’t they do without you at work?

Juror: Yes, but I don’ t want them to know it.

First Fight

A young couple were having their first fight, and it was a big one. After a while, the husband said: “When we got married, you promised to love, honor and obey.”

His bride replied: “I know. But I didn’t want to start an argument in front of all those people at the wedding.”

Silence Pun

At a wedding I attended, the priest called for a moment of silence to remember the faithful dead.

As the church grew quiet, a little boy sitting in front of me turned to his father and said excitedly, “Dad, you have some of their albums!”

Fred-McGuireNeed to report a claim? Call someone you know.

If you have a claim, question or concern, call me on my cell phone for easy response.

Fred McGuire (320) 333-5383

Inspiration for Your Day

By Fred McGuire

Sometimes it is important for all of us to view something inspirational. Here are some of my recent favorites. Click on the YouTube links to view.

Make an Impact: Inspirational Video   2:30
Make an Impact

One of the BEST motivational videos I’ve ever seen  1:16
One of the Best

The Butterfly Circus  22:00
Butterfly

The Death Crawl Scene from Facing the Giants  5:36
Death Crawl

Jim Rohn: Change Yourself   9:30
Jim Rohn

The Butterfly Effect: Andy Andrews   9:40
Andrews

Joni Eareckson Tada found Hope in midst of Despair  8:23
Joni

Regional Employee of the Year!

Regional Employee of the Year!Each year ServiceMaster corporate selects 2 employees from each region to be recognized for their outstanding contributions to the ServiceMaster brand and adherence to 8 specific winning behaviors.

We are proud to announce that we received notice recently that our very own Jerold Anderson was selected as the 2018 Western Regional Employee of the Year.   Jerold was recognized at the ServiceMaster spring workshop in Las Vegas for his contributions to the ServiceMaster brand.
Congratulations Jerold, and thank you for 25 years of service.

A Word from Our Customers

A word from our customers - SVMPS NewsletterThe following are quotes from our recent customers:
  • “Everyone that I was in contact with was amazing! Kind, understanding and helpful I couldn’t have asked for anything better!!  Not sure how you get so many employees to be so customer oriented but keep it up. They were like angels from heaven!!” – R.C.
  • “Everyone was very friendly and through cleaning up after the fire. Thank you!” – S.P.
  • “The speed in which you responded to my problem. Great service people.” – K.M.
  • “Excellent communication!!! Very knowledgeable team that will really try to restore to original condition. Jake is an excellent crew lead, thanks guys!” – R.M.

Movie to Watch

Apple Mortgage CakeApple Mortgage Cake

Angela Logan is a single mother with three teenage boys, a completely chaotic life, and a house that’s falling apart, the same house where she sat in the kitchen as a child and listened to her grandmother’s stories about the joys of baking.

Now, with the basement flooded, the roof collapsing, a mountain of debt and 10 days to pay her mortgage and taxes, Angela risks everything and decides to bake her way out of her mess, selling her amazing apple cakes to save her family and home from foreclosure.

Book To Read

Her Mother's Hope by Francine RiversHer Mother’s Hope by Francine Rivers

Her Mother’s Hope explores the complicated relationship between family matriarch Marta and her daughter, Hildemara Rose. On the eve of the First World War, fiery Marta Schneider leaves Switzerland and her difficult childhood behind, determined to find a new life on her own terms.

Barely out of her teens, Marta is haunted by a devastating loss that fuels her ambition to one day own a hotel. From the cramped quarters of a French housekeeping school to the portrait-lined halls of a stately English manner, Marta becomes a hard-working domestic who has little time to dwell on what might have been. Instead, she draws her strength from what could be.


Agent Newsletter January 2018

Jokes of the Day

Boy laughingFishing on the Job

My son, Scott, an insurance broker in Florida, loves ocean fishing and takes his cell phone along on the boat. One morning, we were drifting about ten miles offshore as Scott discussed business on the phone.

Suddenly, his rod bent double and the reel screamed as line poured off the spool. Scott was master of the situation.
“Pardon me,” he told his customer calmly. “I have a call on another line.”

A Moon Funny

Two airheads in California are sitting outside on a cool, clear evening, looking at the moon and talking.

One asks: “Which do you think is farther away … Florida or the moon?”
The other replies (with eye-roll): “Hellooooooooooo! Can you see Florida from here??”

Speeding Juggler

A driver was pulled over for speeding by a police officer. As the officer was writing the ticket, she noticed several swords in the car.

“What are those for?” she asked.
“I’m a juggler,” the man replied. “I use those in my act.”
“Well, show me,” the officer requested.

So he got out the swords and started juggling them: first three, then more, finally seven at one time, overhand, underhand, behind the back, putting on a dazzling show and amazing the officer.

As another car passed by, the driver did a double take looking at the cop and the juggler, and said, “My! That’s one tough sobriety test!”

Walk On Water

Dallas heard that his father, grandfather and great-grandfather had all walked on water on their 21st birthdays.

So, on his 21st birthday, Dallas and his big brother Damon, headed out to the lake. “If they did it, I can too!” he insisted.

When Dallas and Damon arrived at the lake, they rented a canoe and began paddling. When they got to the middle of the lake, Dallas stepped off of the side of the boat… and nearly drowned.

Furious and somewhat embarrassed, he and Damon headed for home.

When Dallas arrived back at the family home, he asked his grandmother for an explanation. “Grandma, why can’t I walk on water like my father, and his father, and his father before him?”

His sweet old grandmother took Dallas by the hand, looked into his eyes, and explained, “That’s because your father, grandfather, and great-grandfather were born in January, You were born in June, dear.”

 

CE Classes in 2018

ce-classes-headerSee the new schedule at https://www.svmps.com/ce-classes/

Three New Classes for 2018!

-Best Practices for Biohazard Cleaning

Cleaning biohazard can be a challenge in

your clients home or business.  You will see

unique approaches to removing body fluids

of all kinds.

-Ethics: What is your Code?

A personal approach to your ethics.  Each

class member will leave the session with

their own code on a displayable frame.

-Surviving a Disaster in Your Business

How will your office or clients survive if

a disaster hit them?  Real life examples and

practical tools to prepare.

 

ServiceMaster Gives Back

ServiceMaster Gives BackOur franchise was the Ken Hanson Award Winner for their generosity by ServiceMaster Brands.  With over one-half million dollars in donations, organizations we donate to include: American Heart Association, American Red Cross, Habitat for Humanity, Coaches vs. Cancer, Operation Christmas Child, Tabitha’s Heart, the YMCA and more.

 

$100/Day Christmas Giveaway     by Fred McGuire

$100 a Day Christmas Giveaway Facebook 6

For several days in December, I stopped by many of your offices to enter you in a contest.  Of those I greeted each day I drew a winner. Winners were given a $100 MasterCard!  This gift is our way of saying “Thanks” for your business this year.

But there was twist.  Winners need to “pay-it-forward” to bless someone in need.  On our website are more photos of the winner and their chosen recipient. (click here)

 

 

Fred McGuireNeed to report a claim?  Call someone you know.

If you have a claim, question or concern, call me on my cell phone for easy response.  Fred McGuire (320) 333-5383

 

 

Now a Word – from our Customers

A word from our customers - SVMPS NewsletterThe following are quotes from our recent customers:

  • “Very nice and easy to talk to. If they didn’t know the answer they called someone who did.”
  • “The manager was incredibly respectful, responsive and helpful, beyond his paid scope.”
  • “The gentleman that came to asses my water damage was very knowledgeable and friendly. He was helpful in explaining things to me in a way I could understand easily.”

 

Movie to Watch

The InvestigatorThe Investigator (free to watch on YouTube at https://www.youtube.com/watch?v=-pRM2d0fqVo)

A veteran police detective becomes a criminal justice teacher and baseball coach at a local high school, leading him to the most important investigation of his life.  Inspired by true events.  Written by Ray Romano’s (Everybody Loves Raymond) brother Richard Romano.

 

 

Book to Read

The Wright Brothers   by David McCullough

The Wright Brothers by David McCulloughThe #1 New York Times bestseller from David McCullough, two-time winner of the Pulitzer Prize—the dramatic story-behind-the-story about the courageous brothers who taught the world how to fly—Wilbur and Orville Wright.

He draws on the extensive Wright family papers to profile not only the brothers but their sister, Katharine, without whom things might well have gone differently for them. Essential reading, this is “a story of timeless importance, told with uncommon empathy and fluency…about what might be the most astonishing feat mankind has ever accomplished.

 

ServiceMaster provides disaster restoration and cleaning services in Minnesota.


Agent Newsletter October 2017

Jokes of the Day

Boy-laughingTurning 30

I was having trouble with the idea of turning 30 and was oversensitive to any signs of advancing age. When I found a prominent gray hair in my bangs, I pointed to my forehead. “Have you seen this?” I indignantly asked my husband.
“What?” he asked. “The wrinkles?”

Living Will

I hate the idea of going under the knife. So I was very upset when the doctor told me I needed a tonsillectomy. Later, the nurse and I were filling out an admission form. I tried to respond to the questions, but I was so nervous I couldn’t speak.
The nurse patted my hand and said, “Don’t worry. This medical problem can easily be fixed, and it’s not a dangerous procedure.”
“You’re right. I’m being silly,” I said, “please continue.”
“Good,” the nurse went on, “Now, do you have a living will?”

Boat Rental

At a boat rental concession, the manager went to the lake’s edge and yelled through his megaphone, “Number 99, come in, please. Your time is up.” Several minutes passed, but the boat didn’t return. “Boat number 99,” he again hollered, “return to the dock immediately or I’ll have to charge you overtime.”
“Something is wrong here, boss,” his assistant said. “We only have 75 boats. There is no number 99.”
The manager thought for a moment and then raised his mega-phone: “Boat number 66,” he yelled. “Are you having trouble out there?”

The Big Sale

It was the day of the big sale. Rumors of the sale (and some advertising in the local paper) were the main reason for the long line that formed in front of the store by 8:30, the store’s opening time.
A small man pushed his way to the front of the line, only to be pushed back, amid loud and colorful curses. On the man’s second attempt, he was punched square in the jaw, and knocked around a bit, and then thrown to the end of the line again.
As he got up the second time, he said to the person at the end of the line, “That does it! If they hit me one more time, I’m not opening the store!”

 

CE Classes in 2017

ce-classes-headerClasses will start conclude with two offerings (6 credit day-choose one or both 3 credit classes).  There are a few spaces left so call today to reserve a place.  (320) 333/5383.

  • Tuesday, Oct 10th – Waconia on Hoarding and Ethics
  • Thursday, October 12th– St. Cloud on Water and Mold

 

We Can All Be Heroes          

Fred-McGuireby Fred McGuire

In spite of the tragedy that recently unfolded in Las Vegas, there are also stories emerging of amazing heroes.  These are heroes who saved lives at the risk of their own.  They are to be honored, but how about the rest of us?  Can we be heroes in some way?

Yes.  We are heroes when we serve other people.  Here are some everyday examples that make us heroes:

  • Doing the best we can at our job.
  • Serving our family by sharing our skills and life with them.
  • Helping a neighbor.
  • Sacrificing time to help someone make their life better.
  • Raising funds for a worthy cause.
  • Giving our money to help others in need.

Most of us will never be awarded for our efforts, but that is ok.  Heroes are like that.  They don’t need the attention, yet I salute you today.  Keep up the good work.

New Project Manager for SW Minnesota

Shawn RannowShawn Rannow is the new leader in helping customers with fires, mold, bio-hazards and more.  He is a proven manager who has lead teams for several years for our company.  He has earned high marks for helping customers after trouble sticks their home or business.  Congratulations to Shawn.

Question or concern?

Need help with a water, fire or mold situation?  Call someone you know.

Fred McGuire (320) 333-5383.

 

Now a Word from our Customers

What our clients have to say about our disaster restoration and cleaning services in Minneapolis and St Paul MNThe following are quotes from our recent customers:

  • “Was very good to work with, answered all my question and review with me on what they were going to do. Call me to let me know when they would arrive to do the work.” G.C.
  • “Friendly, comfortable staff.”N.
  • “The workers that have come to work on my claim from storm damage have been knowledge, efficient and respectful.”P.
  • “The employees were friendly and very flexible. They took the time to answer our questions.” F.

 

Movie to Watch

Hacksaw RidgeHacksaw Ridge (now on DVD)

The true story of Desmond T. Doss, the conscientious objector who, at the Battle of Okinawa, won the Medal of Honor for his incredible bravery and regard for his fellow soldiers.

We see his upbringing and how this shaped his views, especially his religious view and anti-killing stance. We see Doss’s trials and tribulations after enlisting in the US Army and trying to become a medic. Finally, we see the hell on Earth that was Hacksaw Ridge

 

Book to Read

It's your shipIt’s Your Ship   by Captain D. Michael Abrashoff

The story of Captain D. Michael Abrashoff and his command of USS Benfold have become legendary inside and outside the Navy.

When Captain Abrashoff took over as commander of USS Benfold, a ship armed with every cutting-edge system available, it was like a business that had all the latest technology but only some of the productivity.

Knowing that responsibility for improving performance rested with him, he realized he had to improve his own leadership skills before he could improve his ship. Within months he created a crew of confident and inspired problem-solvers eager to take the initiative and take responsibility for their actions. The slogan on board became “It’s your ship,” and Benfold was soon recognized far and wide as a model of naval efficiency. How did Abrashoff do it?

 

ServiceMaster Professional Services provides water damage restoration, fire damage restoration, mold remediation and other disaster restoration services in Minnesota.


Agent Newsletter July 2017

CE Classes in 2017

Check our website at https://www.svmps.com/ce-classes/ for the latest information.

 

Jokes of theBoy-laughing Day

Elderly Floridian

An elderly Floridian called 911 on her cell phone to report that her car has been broken into. She is hysterical as she explains her situation to the dispatcher:

“They’ve stolen the stereo, the steering wheel, the brake pedal and even the accelerator!” she cried.

The dispatcher said, “Stay calm. An officer is on the way.”

A few minutes later, the officer radios in. “Disregard.” He says. “She got in the backseat by mistake.”

Packaging

Recently, I bought a cartridge for my printer. It came in a box mounted on a card and wrapped in plastic. When I took it apart, I found that the printer cartridge itself was actually quite small, but they made the packaging unnecessarily large to make it harder to steal and to make the customer feel better about the high price.

I pointed this out to my wife and mentioned how my weight gain over the years of our marriage should have the same effect: It made me seem more valuable and also made me harder for other women to steal.

She’s still laughing.
Aunt Emma

A couple’s happy married life almost went on the rocks because of the presence in the household of old Aunt Emma.

For seventeen long years she lived with them, always crotchety, always demanding.

Eventually, the old girl passed away.

On the way back from the cemetery, the husband confessed to his wife, “Darling, if I didn’t love you so much, I don’t think I would have put up with having your Aunt Emma in the house all those years.”

His wife looked at him aghast.

“My Aunt Emma!” she cried. “I thought she was ‘your’ Aunt Emma!”

Rambunctious Threesome

My twins were born when my oldest boy was just 16 months old. When the twins became toddlers, my brood had grown into a rambunctious threesome, and I relied on my mother for advice and moral support.

One morning I phoned her to describe how one of the twins had decorated the living and dining room walls with colorful, indelible felt markers. “I’ll have to paint everything,” I wailed. “I’ll never be able to scrub this off!”

Quietly, Mom said, “You used lipstick.”

 

Rose 2 smallTeam Work is Dream Work

by Rose Haag

There’s a difference between being on a team and being a Real team.

People who are on a team focus on their own goals.

People who are part of a real team focus on team goals first and their individual goals second.

Individuals on a team are committed to getting better and improving themselves.

Individuals who are part of a real team are not only committed to getting better they are also committed to each team player.

When you are on a team communication isn’t a priority.

When you are a real team communication is important to build trust, commitment and teamwork.

On a team, your time is more important than your team.

A real team makes time with the team a priority.

On a team, respect, integrity and accountability are not often discussed or cultivated.

Kid and a dog - SVMPS NewsletterA real team focuses on showing respect, building trust and to account for ones actions and ingrain them into everything they do.

On a team, not everyone is as receptive or committed.

A real team shares vision, focus and purpose.

On a team, there’s a lack of leadership.

A real team has strong leaders who develop other leaders.

So how about your team?  Are you just on a team or are you a real team?

 

 

We saved your clients over 3 million dollars - SVMPS NewsletterWe saved your clients over $3 Million Dollars

We saved over $3,865,000!* for policy holders, insurance agents and their companies for water losses in 2016.

Save and Not Replace

Water losses are one of the top causes of a claim for most insurance agencies and companies.  Our approach is to save time and money by drying most building materials versus removing and replacing them.

The cost savings is significant.  Why is this true?

  • Carpet was dried before it delaminated
  • Drywall, baseboards, & doors were saved
  • Furniture was not water damaged
  • Future mold was avoided
  • All is dry in 3-5 days
  • Little material if any building material was replaced because it was dried before it was damaged
  • Plus half the time needed to get your clients home back to normal.

* This number is based on:

  • 1,546 water losses completed in 2016
  • $2,500 average water loss when saving all building materials
  • $5,000 average water loss when all wet materials were replaced

 

Fred-McGuireBetter Meetings

by Fred McGuire

I find these tips make for better meetings.

  • Always have an agenda.
    • List the agenda items in order of importance.
    • Send it out prior to the meeting.
    • Review it as the meeting begins and stick to it.
  • Start on time, end early.
    • People will appreciate your respect of their time.
    • Try setting an odd time limit. For example: 18 minutes.
      • People will be intrigued and ready to help get done on time.
    • Encourage shorter agendas to be a “Stand-Up” meeting. Things will get communicated/decided and everyone back to the rest of their day.
  • “Park” ideas or concerns.
    • Make a note of items not on the “agenda” and make a plan to deal with them at another time.
  • Send a summary after the meeting.
    • Clearly define what was decided and who is responsible.
    • Use this as the basis for the next meeting’s agenda.

 

Now a Word from our Customers

A word from our customers - SVMPS Newsletter
The following are quotes from our recent customers:

  • They did a great job and were very professional. G.
  • The employees were very friendly and professional. When they were done with the demo that they needed to do, the area was left very neat and clean. M.
  • I live in three homes in different parts of the country and I see a lot of service men and I have never witnessed the kind of superb service and the wonderful attitude he represented to me.   S.
  • Fast and excellent service. The guy was such a gentleman and very efficient. M.

 

Book to Read

Without Warning by Joel Rosenberg
Without Warning by Joel Rosenberg (Political Fiction-Good Summer Reading)

As he prepares to deliver the State of the Union address, the president of the United States is convinced the Islamic State is on the run, about to be crushed by American forces once and for all. But New York Times foreign correspondent J. B. Collins tells the president he’s dead wrong. With the Middle East on fire, the Israeli prime minister dead, and Amman in ruins, Collins fears a catastrophic attack inside the American homeland is imminent. He argues that only an all-out manhunt to capture or kill Abu Kahlif―the leader of ISIS―can stop the attack and save American lives. But will the president listen and take decisive action before it’s too late?


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