Agent Newsletter January 2019

Jokes of the Day

Project Picture

Boy-laughingMy 12 year old daughter asked me, “Mom, do you have a baby picture of yourself? I need it for a school project.”

I gave her one without thinking to ask what the project was.

A few days later I was in her classroom for a parent-teacher meeting when I noticed my face pinned to a mural the students had created.

The title of their project was: “The oldest thing in my house.”


We were on our way to the hospital where our 16-year-old daughter was scheduled to undergo a tonsillectomy. During the ride we talked about how the procedure would be performed.

“Dad,” our teenager asked, “how are they going to keep my mouth open during the surgery?”

Without hesitation he quipped, “They’re going to give you a phone.”

Meet The Parents

A young man looking to get married asked his friend. “Every woman I bring home to meet my parents, my mother doesn’t like.”

“Oh, that’s easy,” his pal replied. “All you have to do is find someone who is just like your mother.”

“I did that already,” he said, “and that one my father didn’t like.”

CE Classes in 2019 and some are FREE

ce-classes-headerThe full schedule is now found at .  While there, you will notice something different.  Now you can get a day of CE classes for FREE!  How?  Call Fred McGuire on his cell phone at (320) 333-5383 with your next client claim and get your choice of a full day of CE.

Jim Rohn Quotes

Jim Rohn“If you don’t like how things are, change it! You’re not a tree.”

“The more you care, the stronger you can be.”

Start from wherever you are and with whatever you’ve got.”

What my Knees Taught Me 

by Fred McGuire

This summer, I woke up one morning with pain in both my knees.  I had never experienced any pain in them before.  But I did that day and it hurt.   Well, 5 months later, several physical therapy sessions, plus 1 injection and they are doing much better.  Reflecting on what happened, this is what I have learned:

  • What my Knees Taught MeDon’t take my health for granted. I have had few health issues my whole life but now in my 60’s I have learned that I need to change a few things.  And I have.
  • Get professional advice. It wasn’t long and I realized this pain was not going away.  I started with my primary doctor and was directed to other specialists for help.  I learned some simple and effective ways to help myself through daily stretching and strength producing activity.  Some of them were counter-intuitive but they worked.  Only the experts were able to point me in the right direction.
  • Do what I can to avoid problems in the future. I am now on a 6-day-a-week program that is expected to buy me at least 15 years of time before a knee replacement.  And a weight loss initiative that will take unneeded strain off my joints.  So far, I am much better.

This sounds like a formula for tackling any problem, doesn’t it?

Fred McGuireNeed to report a claim?  Call someone you know.

If you have a claim, question or concern, call me on my cell phone for easy response.  Fred McGuire (320) 333-5383

Now a Word – from our Customers

The following are quotes from our recent customers:

  • A word from our customers - SVMPS Newsletter“Prompt courteous service. They came and dried the self leveler under my brand new wood floors so that we didn’t have to tear all that up. Each tech that was here was very polite and explained their process each day. They called before they came. Thanks!”S.
  • “Shawn was very considerate & polite. He started removing all the wet items & got equipment set up quickly. I would definitely recommend him to anyone.”P.
  • “Very professional and thorough but also very understanding and personable. The process was extensive because of insurance requirements which was difficult to manage with my husband with dementia but when I called to ask that the equipment be picked up the manager came out himself and did it. He was so kind, it was such a blessing. He made a difficult day so much better. You are so lucky to have staff like these.”W.

TV to Watch

2019 Winter Olympics Feb 9-25

2019 Winter Olympics Feb 9-25One American athlete to watch will be Nathan Chen in Men’s Figure Skating.  The 18-year-old once had to wear his sister’s hand-me-down skates because his family couldn’t afford to buy him a pair of his own.

Nathan broke records when he became the first man in international skating history to land five quads (a jump that requires a skater to make four rotations in the air before landing) in the 2017 U.S. National Championships.

Before that, Chen had to battle back from a devastating hip injury which cost him two months away from the sport, but according to the young athlete, gave him perspective and an appreciation of skating he didn’t have before.

Book to Read

The Little Things.  Why you really should sweat the small stuff.   by Andy Andrews

The Little Things. Why you really should sweat the small stuff. by Andy AndrewsThe Little Things embodies his own approach to life and work, detailing for the first time some of the exclusive material that he uses to teach and coach some of the most successful corporations, teams, and individuals around the world.

“In a world where so many feel powerless, wouldn’t it be great to feel in control? Then know this. Perspective can be more important than basic answers.

“I am more passionate than ever about my search to notice that one thing . . . that one tiny thing that, when understood and harnessed, allows us to create a life of extraordinary purpose and powerful results. It’s less about drive and will power than it is about understanding certain principles and why they work . . . every time.



Agent Newsletter October 2018

Jokes of the Day

Boy-laughingLost Bible
The devout cowboy lost his favorite Bible while he was mending fences out on the range.
Three weeks later a cow walked up carrying the Bible in it’s mouth. The cowboy couldn’t believe his eyes.
He took the book out of the cow’s mouth, raised his eyes heavenward and exclaimed, “It’s a miracle!”
“Not really,” said the cow.
“Your name was written inside the cover.”

Super Man
We took the kids to one of those restaurants where the walls are plastered with movie memorabilia. I went off to see the hostess about reserving a table. When I returned, I found my 10-year-old granddaughter Kaitlyn staring at a poster of Superman standing in a phone booth.
Kaitlyn looked puzzled. “She doesn’t know who Superman is?” I whispered to Jenny.
“Worse,” Jenny replied. “She doesn’t know what a phone booth is.”

Funny Book Titles
~ “Come on In! by Doris Open
~ “The German Bank Robbery” by Hans Zupp
~ “I Hate the Sun” by Gladys Knight
~ “Prison Security” by Barb Dweyer
~ “Irish First Aid” by R. U. O’Kaye
~ “I Didn’t Do It!” by Ivan Alibi
~ “I Hit the Wall” by Isadore There
~ “The Bruce Lee Story” by Marsha Larts
~ “Rapunzel Rapunzel” by Harris Long

They had been up in the attic together doing some cleaning. The kids uncovered an old manual typewriter and asked her, “Hey Mom…what’s this?”
“Oh…that’s an old typewriter,” she answered, thinking that would satisfy their curiosity.
“Well what does it do?” they asked.
“I’ll show you,” she said and returned with a blank piece of paper. She rolled the paper
into the typewriter and beganstriking the keys, leaving black letters of print on the page.
“WOW!” they exclaimed, “that’s really cool…but how does it work like that? Where do
you plug it in?”
“There is no plug,” she answered. “It doesn’t need a plug.”
“Then where do you put the batteries?” they persisted.
“It doesn’t need batteries either.” she continued.
“Wow! This is so cool!” they exclaimed. “Someone should have invented this a long time ago!”

Fred McGuire

Need to report a claim? Call someone you know.

If you have a claim, question or concern, call me on my cell phone for easy response.
Fred McGuire (320) 333-5383

We have lost some good ones

By Fred McGuire
InspirationA handful of insurance agents I knew, some friends and my only sister-in-law passed away this year. These were special people that left a legacy behind as they moved on to the next life.
As I sat in a church just last weekend for the latest funeral, I was reminded that attending that day was good for me. It caused me to reflect on what is really important in my life.
At times like these my thoughts go to things like:

  • Life is not:
    • About how much “fun” we can squeeze into our weekends.
    • About how much money, prestige and power we can accumulate in our lives.
    • About putting my hobbies/interests above the needs of others.
  • Life is:
    • About how have we helped others in their life’s journey.
    • About taking time to interact and listen to friends, neighbors and co-workers.
  • What do I want people to say about me at my funeral?
    • Does my daily activity reflect these desires? If not, what am I willing to change?

How might you answer some of these questions for yourself?
If you struggle in your head around these issues, go to a funeral, it will bring the perspective we all need.

Water Damage in Minneapolis, MN

A Wild Summer

This summer was fun for many but included some pretty significant rainfall amounts in several places. Mid-June through mid-July was “all hands on deck” with no days off till everyone was served.
Thanks to the crew for working very hard to help people in need. Your commitment has been noticed by many.


CE Classes

As you might have noticed on our website, there are no CE classes scheduled for the remainder of 2018. Expect some new options in the coming year.

A Word from Our Customers

A word from our customers - SVMPS NewsletterThe following are quotes from our recent customers:

  • “They listen to you, are friendly, quick, and are super knowledgeable.”  J.P.
  • “I appreciate the quick response and service when I called due to water/flooding in my mother’s basement.  I would definitely recommend your service to others and will use your company again in the future for cleaning/restoration services in the future.” R.M.
  • “They were great! Speedy and great to work with! Easy to deal with and so accommodating!” N.G.

Movie to Watch

NeighborWon’t You Be My Neighbor?
The documentary paints a portrait of a man whom we think we know, as it takes us beyond the zip-up cardigans and the Neighborhood of Make-Believe, and into the heart of the remarkable man who continues to enrich American homes with lessons about love and humanity.
For over thirty years, Fred Rogers, an unassuming minister, puppeteer, writer and producer was beamed daily into homes across America in his beloved television program, Mister Rogers’ Neighborhood. From Academy Award®-winning filmmaker Morgan Neville (20 Feet from Stardom), Won’t You Be My Neighbor? takes an intimate look at Fred Rogers, a creative genius who inspired generations of children with compassion and limitless imagination.
     The first 3 people to email me Fred McGuire will get a free copy of this DVD.  Do it now!

Agent Newsletter June 2018

Jokes of the Day

Miracle Cure?

Boy-laughingDoctor Bloomfield, who was known for extraordinary treatment of arthritis, had a waiting room full of people when a little old lady, almost bent over in half, shuffled in slowly, leaning on her cane. When her turn came, she went into the doctor’s office and, amazingly, emerged within 5 minutes walking completely erect with her head held high.

A woman in the waiting room who had seen all this rushed up to the little old lady and said, “It’s a miracle! You walked in bent in half and now you’re walking erect. What did that doctor do?”

“Gave me a longer cane.”

Getting Out of Jury Duty

Judge: Is there any reason you could not serve as a juror in this case?

Juror: I don’t want to be away from my job that long.

Judge: Can’t they do without you at work?

Juror: Yes, but I don’ t want them to know it.

First Fight

A young couple were having their first fight, and it was a big one. After a while, the husband said: “When we got married, you promised to love, honor and obey.”

His bride replied: “I know. But I didn’t want to start an argument in front of all those people at the wedding.”

Silence Pun

At a wedding I attended, the priest called for a moment of silence to remember the faithful dead.

As the church grew quiet, a little boy sitting in front of me turned to his father and said excitedly, “Dad, you have some of their albums!”

Fred-McGuireNeed to report a claim? Call someone you know.

If you have a claim, question or concern, call me on my cell phone for easy response.

Fred McGuire (320) 333-5383

Inspiration for Your Day

By Fred McGuire

Sometimes it is important for all of us to view something inspirational. Here are some of my recent favorites. Click on the YouTube links to view.

Make an Impact: Inspirational Video   2:30
Make an Impact

One of the BEST motivational videos I’ve ever seen  1:16
One of the Best

The Butterfly Circus  22:00

The Death Crawl Scene from Facing the Giants  5:36
Death Crawl

Jim Rohn: Change Yourself   9:30
Jim Rohn

The Butterfly Effect: Andy Andrews   9:40

Joni Eareckson Tada found Hope in midst of Despair  8:23

Regional Employee of the Year!

Regional Employee of the Year!Each year ServiceMaster corporate selects 2 employees from each region to be recognized for their outstanding contributions to the ServiceMaster brand and adherence to 8 specific winning behaviors.

We are proud to announce that we received notice recently that our very own Jerold Anderson was selected as the 2018 Western Regional Employee of the Year.   Jerold was recognized at the ServiceMaster spring workshop in Las Vegas for his contributions to the ServiceMaster brand.
Congratulations Jerold, and thank you for 25 years of service.

A Word from Our Customers

A word from our customers - SVMPS NewsletterThe following are quotes from our recent customers:
  • “Everyone that I was in contact with was amazing! Kind, understanding and helpful I couldn’t have asked for anything better!!  Not sure how you get so many employees to be so customer oriented but keep it up. They were like angels from heaven!!” – R.C.
  • “Everyone was very friendly and through cleaning up after the fire. Thank you!” – S.P.
  • “The speed in which you responded to my problem. Great service people.” – K.M.
  • “Excellent communication!!! Very knowledgeable team that will really try to restore to original condition. Jake is an excellent crew lead, thanks guys!” – R.M.

Movie to Watch

Apple Mortgage CakeApple Mortgage Cake

Angela Logan is a single mother with three teenage boys, a completely chaotic life, and a house that’s falling apart, the same house where she sat in the kitchen as a child and listened to her grandmother’s stories about the joys of baking.

Now, with the basement flooded, the roof collapsing, a mountain of debt and 10 days to pay her mortgage and taxes, Angela risks everything and decides to bake her way out of her mess, selling her amazing apple cakes to save her family and home from foreclosure.

Book To Read

Her Mother's Hope by Francine RiversHer Mother’s Hope by Francine Rivers

Her Mother’s Hope explores the complicated relationship between family matriarch Marta and her daughter, Hildemara Rose. On the eve of the First World War, fiery Marta Schneider leaves Switzerland and her difficult childhood behind, determined to find a new life on her own terms.

Barely out of her teens, Marta is haunted by a devastating loss that fuels her ambition to one day own a hotel. From the cramped quarters of a French housekeeping school to the portrait-lined halls of a stately English manner, Marta becomes a hard-working domestic who has little time to dwell on what might have been. Instead, she draws her strength from what could be.

Agent Newsletter January 2018

Jokes of the Day

Boy laughingFishing on the Job

My son, Scott, an insurance broker in Florida, loves ocean fishing and takes his cell phone along on the boat. One morning, we were drifting about ten miles offshore as Scott discussed business on the phone.

Suddenly, his rod bent double and the reel screamed as line poured off the spool. Scott was master of the situation.
“Pardon me,” he told his customer calmly. “I have a call on another line.”

A Moon Funny

Two airheads in California are sitting outside on a cool, clear evening, looking at the moon and talking.

One asks: “Which do you think is farther away … Florida or the moon?”
The other replies (with eye-roll): “Hellooooooooooo! Can you see Florida from here??”

Speeding Juggler

A driver was pulled over for speeding by a police officer. As the officer was writing the ticket, she noticed several swords in the car.

“What are those for?” she asked.
“I’m a juggler,” the man replied. “I use those in my act.”
“Well, show me,” the officer requested.

So he got out the swords and started juggling them: first three, then more, finally seven at one time, overhand, underhand, behind the back, putting on a dazzling show and amazing the officer.

As another car passed by, the driver did a double take looking at the cop and the juggler, and said, “My! That’s one tough sobriety test!”

Walk On Water

Dallas heard that his father, grandfather and great-grandfather had all walked on water on their 21st birthdays.

So, on his 21st birthday, Dallas and his big brother Damon, headed out to the lake. “If they did it, I can too!” he insisted.

When Dallas and Damon arrived at the lake, they rented a canoe and began paddling. When they got to the middle of the lake, Dallas stepped off of the side of the boat… and nearly drowned.

Furious and somewhat embarrassed, he and Damon headed for home.

When Dallas arrived back at the family home, he asked his grandmother for an explanation. “Grandma, why can’t I walk on water like my father, and his father, and his father before him?”

His sweet old grandmother took Dallas by the hand, looked into his eyes, and explained, “That’s because your father, grandfather, and great-grandfather were born in January, You were born in June, dear.”


CE Classes in 2018

ce-classes-headerSee the new schedule at

Three New Classes for 2018!

-Best Practices for Biohazard Cleaning

Cleaning biohazard can be a challenge in

your clients home or business.  You will see

unique approaches to removing body fluids

of all kinds.

-Ethics: What is your Code?

A personal approach to your ethics.  Each

class member will leave the session with

their own code on a displayable frame.

-Surviving a Disaster in Your Business

How will your office or clients survive if

a disaster hit them?  Real life examples and

practical tools to prepare.


ServiceMaster Gives Back

ServiceMaster Gives BackOur franchise was the Ken Hanson Award Winner for their generosity by ServiceMaster Brands.  With over one-half million dollars in donations, organizations we donate to include: American Heart Association, American Red Cross, Habitat for Humanity, Coaches vs. Cancer, Operation Christmas Child, Tabitha’s Heart, the YMCA and more.


$100/Day Christmas Giveaway     by Fred McGuire

$100 a Day Christmas Giveaway Facebook 6

For several days in December, I stopped by many of your offices to enter you in a contest.  Of those I greeted each day I drew a winner. Winners were given a $100 MasterCard!  This gift is our way of saying “Thanks” for your business this year.

But there was twist.  Winners need to “pay-it-forward” to bless someone in need.  On our website are more photos of the winner and their chosen recipient. (click here)



Fred McGuireNeed to report a claim?  Call someone you know.

If you have a claim, question or concern, call me on my cell phone for easy response.  Fred McGuire (320) 333-5383



Now a Word – from our Customers

A word from our customers - SVMPS NewsletterThe following are quotes from our recent customers:

  • “Very nice and easy to talk to. If they didn’t know the answer they called someone who did.”
  • “The manager was incredibly respectful, responsive and helpful, beyond his paid scope.”
  • “The gentleman that came to asses my water damage was very knowledgeable and friendly. He was helpful in explaining things to me in a way I could understand easily.”


Movie to Watch

The InvestigatorThe Investigator (free to watch on YouTube at

A veteran police detective becomes a criminal justice teacher and baseball coach at a local high school, leading him to the most important investigation of his life.  Inspired by true events.  Written by Ray Romano’s (Everybody Loves Raymond) brother Richard Romano.



Book to Read

The Wright Brothers   by David McCullough

The Wright Brothers by David McCulloughThe #1 New York Times bestseller from David McCullough, two-time winner of the Pulitzer Prize—the dramatic story-behind-the-story about the courageous brothers who taught the world how to fly—Wilbur and Orville Wright.

He draws on the extensive Wright family papers to profile not only the brothers but their sister, Katharine, without whom things might well have gone differently for them. Essential reading, this is “a story of timeless importance, told with uncommon empathy and fluency…about what might be the most astonishing feat mankind has ever accomplished.


ServiceMaster provides disaster restoration and cleaning services in Minnesota.

Agent Newsletter October 2017

Jokes of the Day

Boy-laughingTurning 30

I was having trouble with the idea of turning 30 and was oversensitive to any signs of advancing age. When I found a prominent gray hair in my bangs, I pointed to my forehead. “Have you seen this?” I indignantly asked my husband.
“What?” he asked. “The wrinkles?”

Living Will

I hate the idea of going under the knife. So I was very upset when the doctor told me I needed a tonsillectomy. Later, the nurse and I were filling out an admission form. I tried to respond to the questions, but I was so nervous I couldn’t speak.
The nurse patted my hand and said, “Don’t worry. This medical problem can easily be fixed, and it’s not a dangerous procedure.”
“You’re right. I’m being silly,” I said, “please continue.”
“Good,” the nurse went on, “Now, do you have a living will?”

Boat Rental

At a boat rental concession, the manager went to the lake’s edge and yelled through his megaphone, “Number 99, come in, please. Your time is up.” Several minutes passed, but the boat didn’t return. “Boat number 99,” he again hollered, “return to the dock immediately or I’ll have to charge you overtime.”
“Something is wrong here, boss,” his assistant said. “We only have 75 boats. There is no number 99.”
The manager thought for a moment and then raised his mega-phone: “Boat number 66,” he yelled. “Are you having trouble out there?”

The Big Sale

It was the day of the big sale. Rumors of the sale (and some advertising in the local paper) were the main reason for the long line that formed in front of the store by 8:30, the store’s opening time.
A small man pushed his way to the front of the line, only to be pushed back, amid loud and colorful curses. On the man’s second attempt, he was punched square in the jaw, and knocked around a bit, and then thrown to the end of the line again.
As he got up the second time, he said to the person at the end of the line, “That does it! If they hit me one more time, I’m not opening the store!”


CE Classes in 2017

ce-classes-headerClasses will start conclude with two offerings (6 credit day-choose one or both 3 credit classes).  There are a few spaces left so call today to reserve a place.  (320) 333/5383.

  • Tuesday, Oct 10th – Waconia on Hoarding and Ethics
  • Thursday, October 12th– St. Cloud on Water and Mold


We Can All Be Heroes          

Fred-McGuireby Fred McGuire

In spite of the tragedy that recently unfolded in Las Vegas, there are also stories emerging of amazing heroes.  These are heroes who saved lives at the risk of their own.  They are to be honored, but how about the rest of us?  Can we be heroes in some way?

Yes.  We are heroes when we serve other people.  Here are some everyday examples that make us heroes:

  • Doing the best we can at our job.
  • Serving our family by sharing our skills and life with them.
  • Helping a neighbor.
  • Sacrificing time to help someone make their life better.
  • Raising funds for a worthy cause.
  • Giving our money to help others in need.

Most of us will never be awarded for our efforts, but that is ok.  Heroes are like that.  They don’t need the attention, yet I salute you today.  Keep up the good work.

New Project Manager for SW Minnesota

Shawn RannowShawn Rannow is the new leader in helping customers with fires, mold, bio-hazards and more.  He is a proven manager who has lead teams for several years for our company.  He has earned high marks for helping customers after trouble sticks their home or business.  Congratulations to Shawn.

Question or concern?

Need help with a water, fire or mold situation?  Call someone you know.

Fred McGuire (320) 333-5383.


Now a Word from our Customers

What our clients have to say about our disaster restoration and cleaning services in Minneapolis and St Paul MNThe following are quotes from our recent customers:

  • “Was very good to work with, answered all my question and review with me on what they were going to do. Call me to let me know when they would arrive to do the work.” G.C.
  • “Friendly, comfortable staff.”N.
  • “The workers that have come to work on my claim from storm damage have been knowledge, efficient and respectful.”P.
  • “The employees were friendly and very flexible. They took the time to answer our questions.” F.


Movie to Watch

Hacksaw RidgeHacksaw Ridge (now on DVD)

The true story of Desmond T. Doss, the conscientious objector who, at the Battle of Okinawa, won the Medal of Honor for his incredible bravery and regard for his fellow soldiers.

We see his upbringing and how this shaped his views, especially his religious view and anti-killing stance. We see Doss’s trials and tribulations after enlisting in the US Army and trying to become a medic. Finally, we see the hell on Earth that was Hacksaw Ridge


Book to Read

It's your shipIt’s Your Ship   by Captain D. Michael Abrashoff

The story of Captain D. Michael Abrashoff and his command of USS Benfold have become legendary inside and outside the Navy.

When Captain Abrashoff took over as commander of USS Benfold, a ship armed with every cutting-edge system available, it was like a business that had all the latest technology but only some of the productivity.

Knowing that responsibility for improving performance rested with him, he realized he had to improve his own leadership skills before he could improve his ship. Within months he created a crew of confident and inspired problem-solvers eager to take the initiative and take responsibility for their actions. The slogan on board became “It’s your ship,” and Benfold was soon recognized far and wide as a model of naval efficiency. How did Abrashoff do it?


ServiceMaster Professional Services provides water damage restoration, fire damage restoration, mold remediation and other disaster restoration services in Minnesota.

Page 1 of 512345