Restoration

Water Damage Cleanup

Call 800-245-4622

Serving Minneapolis | St Cloud | Hutchinson | Marshall | Willmar, MN | & Surrounding Areas

Water damage restoration is not an easy task. The cleaning professionals at ServiceMaster Professional Services use advanced products, procedures, and equipment. That way they can assure the highest level of cleaning performance and protection for property and furnishings.

What to do after water damage

  • Damage from water and bacteria growth can begin within hours. Call us for professional help.
  • Remove as much water as possible by mopping and blotting.
  • Remove wet area rugs or other floor coverings.ServiceMaster Water Damage Restoration
  • Lift draperies off the floor, loop through a coat hanger, and place the hanger on the drapery rod.
  • Wipe furniture, prop wet furniture cushions for even drying, and place aluminum foil under furniture legs.
  • Move photos, paintings, and art objects to a safe, dry location.
  • Do not remove books from shelves. Rather, pack them tightly to prevent warping of pages until we can begin this specialized drying.
  • Open drawers, closet, and cabinet doors to enhance drying.

What NOT to do after water damage

  • Do not enter a room with standing water until electricity has been turned off.
  • Do not use a regular household vacuum to remove water.
  • Do not lift tacked-down carpet without our professional help.
  • Do not use electrical appliances while on wet carpet or flooring.
  • Do not disturb visible mold.

Act fast on water damage

Water damage restoration is an emergency business. That is why ServiceMaster Professional Services is on call 24 hours a day, 7 days a week, 365 days a year. Our quick response reduces your suffering and saves money. Water damage claims increase substantially if prompt action is not taken to contain the damage.

The flood cleanup process unfolds in six steps:

  • Inspection and assessment
  • Water removal
  • Anti-microbial application
  • Drying: air movement
  • Drying: dehumidifying
  • Drying: monitoring

Our services also include fire damage restoration.

December 9, 2018
S.S.
Hutchinson, MN
Service Master was there fairly quickly after we called. As I was not sure how things like this went, I was somewhat confused as to what they were doing at times and I think they needed to communicate better, especially the first day when you are so emotional about your loss,etc. An example is when they started tearing up all the flooring and just bits and pieces of it in different rooms. I knew the dining and kitchen area needed to be redone and basement, but when they ripped up the linoleum in a couple spots in the bathroom, I did not know why. And so now, we have to redo the floor in the bathroom too. Was it necessary to do that? I stopped them from doing it to my bedrooms as there was minimal damage in those areas. They also called my husband and told them they would be arriving one day at 11 but did not say why and he didn't ask. ( I then made them change the contact number to mine. Anyway, a crew came out to move things. I did not understand what they were moving and to where. The head guy explained that they were taking stuff to a pod (which we deferred) and would take it and clean it. We had nothing for them to do or clean so it was unnecessary for them to come out. We did a lot of stuff on our own. Since they were there, we had them help us get a loveseat and couch out from the basement. They simply quit trying with the couch as they said it was impossible to get this out. 2 minutes after they left, my son and I had the couch out in the garage. I have a feeling you charge for every single little thing so I hope I am not charged for taking out that furniture because they didn't. Nick called everyday prior to him or someone else coming over to check the dryness and move fans or take fans. Overall, I was satisfied with the service. I just think better communication initially would have been good. Its a very hard and emotional thing to go through when your house and belongings get damaged, especially when it was all just remodeled! But overall, I believe everyone who came out knew what they were doing and were nice.
November 27, 2018
D.J.
WILLMAR, MN
They were very cooperative and arrived when they said they were going to
November 26, 2018
C.G.
Saint Cloud, MN
The guys were quick clean and very easy to deal with.